Privacy policy
Privacy Policy
Game Time South Africa
Last updated: 5 November 2026
At Game Time South Africa, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, place an order or interact with our store.
We respect your privacy and handle your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa and other applicable laws.
1. Personal Information We Collect
When you visit or make a purchase from Game Time South Africa, we may collect certain personal information, including:
- Full name and surname.
- Email address.
- Contact number.
- Billing and delivery address.
- Order details and purchase history.
- Payment confirmation and transaction details.
- Information you provide when contacting our customer support team.
- Website usage information, including IP address, browser type and cookies.
We only collect information that is reasonably necessary to operate our online store and provide our services.
2. How We Use Your Information
We use your personal information for purposes such as:
- Processing and fulfilling customer orders.
- Arranging deliveries and providing tracking information.
- Processing payments and refunds.
- Communicating order confirmations and updates.
- Responding to customer enquiries and complaints.
- Improving our website, products and shopping experience.
- Preventing fraudulent transactions and protecting our business.
- Meeting our legal and regulatory obligations.
- Sending promotional emails or marketing communications where legally permitted.
3. Payment Information
Payments made through our online store may be processed by secure third-party payment providers.
Game Time South Africa does not intentionally store customers' full credit or debit card details on its own systems.
Payment providers are responsible for processing payment information securely in accordance with their own privacy and security policies.
4. Sharing Your Personal Information
We do not sell or rent your personal information to third parties.
However, we may share relevant information with trusted service providers when necessary to operate our business, including:
- Payment processors to complete transactions.
- Courier and delivery companies to deliver your orders.
- Website hosting and e-commerce service providers.
- Customer support and communication platforms.
- Professional advisers and regulatory authorities where legally required.
These third parties are only given access to information reasonably necessary to perform their services or meet applicable legal obligations.
5. Cookies and Website Tracking
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies may help us:
- Remember items in your shopping cart.
- Improve website functionality.
- Understand how visitors use our website.
- Analyse website performance.
- Provide relevant advertising where applicable.
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website features.
6. Protection of Your Information
We take reasonable technical and organisational measures to protect your personal information against:
- Unauthorised access.
- Loss or theft.
- Misuse or disclosure.
- Unauthorised alteration.
- Accidental destruction.
Although we take reasonable steps to protect your information, no online transmission or electronic storage system can be guaranteed to be completely secure.
7. Your Rights Under POPIA
Under South African privacy legislation, you have certain rights regarding your personal information.
These may include the right to:
- Request access to your personal information.
- Request correction or updating of inaccurate information.
- Request deletion of information where legally permissible.
- Object to certain forms of processing.
- Withdraw consent where processing is based on consent.
- Object to direct marketing communications.
- Lodge a complaint with the Information Regulator of South Africa.
To exercise any of these rights, please contact us using the details below.
8. Marketing Communications
From time to time, Game Time South Africa may send promotional emails, special offers, product announcements and other marketing communications.
We will only send direct marketing communications where permitted by applicable law.
You may unsubscribe from promotional emails at any time by using the unsubscribe link or contacting us directly.
Please note that you may still receive important transactional messages relating to purchases, deliveries, refunds and customer service.
9. Third-Party Websites
Our website may contain links to third-party websites or services.
Game Time South Africa is not responsible for the privacy practices, content or security of external websites.
We encourage customers to review the privacy policies of any third-party websites they visit.
10. Retention of Personal Information
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including processing orders, providing customer support, resolving disputes and complying with applicable legal and accounting requirements.
When personal information is no longer required, we will take reasonable steps to securely delete or destroy it, where legally permissible.
11. Children's Privacy
Our website is intended for use by adults and individuals who are legally permitted to make purchases.
We do not knowingly collect personal information from children without appropriate consent or legal authority.
If we become aware that personal information has been collected unlawfully from a child, we will take reasonable steps to address the matter.
12. Changes to This Privacy Policy
Game Time South Africa reserves the right to update this Privacy Policy from time to time to reflect changes in our business practices, website features or applicable legislation.
Any updates will be published on this page, together with the revised effective date.
We encourage customers to review this page periodically.
13. Contact Information
If you have any questions, concerns or requests regarding this Privacy Policy or how your personal information is handled, please contact us:
Business Name: Game Time South Africa
Email: thegametimesa@gmail.com
Phone/WhatsApp: [Insert your business contact number]
Business Location: South Africa
Information Officer: Vincent Moya
We are committed to protecting your privacy and ensuring that your shopping experience with Game Time South Africa remains safe and secure.
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Game Time South Africa
Making every moment playtime!